What qualities should a printer maintenance engineer have?

As a precision electronic device, inkjet printers will inevitably have problems and abnormalities. When problems occur, how to deal with them correctly and effectively depends mainly on the response of the on-site operators and the working ability of the maintenance engineers sent by the inkjet printer manufacturer. Up. In inkjet printer manufacturers, the position of maintenance engineer is indispensable and very important. It is a bridge for manufacturers to contact customers. Through feedback and suggestions from maintenance engineers, manufacturers can optimize products, update and upgrade better, and improve users. Use experience to meet the market's ever-evolving identification and coding needs. Entering 2018, as a manufacturer with 15 years of experience in the sign industry, with this solid technical accumulation and practical experience, he can quickly provide customers with an overall solution for automated sign traceability. These are inseparable from a team of tacit cooperation and rich experience. Engineering and technical team, what qualities should a professional inkjet printer maintenance engineer possess? Today we will talk to you about this topic. 1. Professional. More than 90% of the manufacturer’s technical engineers have graduated from mechanical and electrical automation majors, and they have a certain electrical knowledge base. After systematic training, they can learn the operation, use, maintenance, working principle, common problem handling, and training of inkjet printers from scratch. Professional technical ability is the first hard requirement. Whether you have a deep foundation of basic knowledge, whether you have a thorough understanding of the inkjet printer, and whether the response to some common problems is accurate and fast. For customers, long-term cooperation basis, of which strong technical strength is indispensable. Engineers with strong professional technical capabilities will also bring customers a better service experience when on-site service, which makes people feel at ease , Safety, and also conducive to the smooth development of future work. 2. Efficiency. On the basis of rich experience, we need to quickly solve the printer failures and problems encountered in the actual production process for customers, save time and improve efficiency. For engineers, we must have a hard-working and hard-working quality. Requirements, such as getting up early, taking the first bus or driving to the customer site, pay attention to the speed and efficiency of the entire repair process, and reduce the negative impact of the customer due to the downtime of the inkjet printer. Improving efficiency is not only for customers, but also for printer manufacturers or suppliers. Under the pressure of economic development in today’s not-so-good environment, every enterprise needs to improve efficiency as much as possible. Only by creating more value can we gain a firm foothold in their respective industries, gain more customer recognition and good word-of-mouth communication, and have a positive effect on business development. 3. Good learning ability. The application of new machines, new technologies, and some of the characteristics of new product upgrades should be learned and mastered in the first time. Excellent maintenance engineers are constantly growing and learning. For some related technical knowledge, they need to work tirelessly to learn, so as not to be eliminated by the market, and to have a better development prospect in today's rapid development of knowledge sharing . In the process of rapid development of the company, there is no good learning ability, whether on the business side or the technical side. It is also a time for rapid accumulation of experience during the implementation of maintenance work. Only good learning ability Only by learning ability can you find your own core competitiveness in products that are constantly updated. 4. Standardized training. In addition to the above-mentioned learning ability, good communication skills are also very important! The best maintenance is no maintenance, so that customers can find the problem and solve the problem in the first time on the spot. It is the most efficient way to deal with it. At this time, it is also very necessary for the standardized training that we wrote above. The explanation and the writing of SOP allow customers and users to have a systematic and comprehensive understanding of the inkjet printer. From simple basic operations to complex maintenance work, they can quickly learn the solutions, so that when problems arise, we can Find better solutions in multiple ways to ensure factory production capacity. Of course, doing a good job in the maintenance of inkjet printers requires not only the hard work of engineers, but also the quality of the product equipment itself. The goal of the manufacturer is to make automation with excellent quality, complete software function configuration, low price, and higher cost performance. Marking equipment, and in the process, provide customers with an overall solution for automated marking, improve efficiency, and make their own contributions to China’s 2025.